At The Beach Tanning Salon
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At The Beach Tanning Salon Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
At The Beach Tanning Salon has 1.9 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice beds good staff great customer service no long wait times, You can tan.
Cons: Getting your money back, Miscommunication, Not helpful.Recent recommendations regarding this business are as follows: "Don't do it", "Just you checking account number", "Don’t tan here! contract locks you in and customer service is horrible".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
At The Beach Tanning Salon has 1.9 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice beds good staff great customer service no long wait times, You can tan.
Cons: Getting your money back, Miscommunication, Not helpful.Recent recommendations regarding this business are as follows: "Don't do it", "Just you checking account number", "Don’t tan here! contract locks you in and customer service is horrible".
Most users ask At The Beach Tanning Salon for the refund as a solution to their issues.
Review authors value the most Website and Location. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Top At The Beach Tanning Salon Reviews
"Stopped going to at the beach "
I was told that if i stopped going to at the beach my special membership would just stop..i was not going anymore due to being in the hospital and finding out...
"Zero Integrity"
I put my account in "freeze" mode because I haven't used it in months. I was still charged 120 dollars in the last two months and only now told the "freeze"...
Bellevue, Washington
Inquire regarding membership discrepancy
Arvada, Colorado
Cancel
Preferred solution: Verification my contract was closed!
User's recommendation: Don't do it
Moore, Oklahoma
Credit- money back
- Nice beds good staff great customer service no long wait times
- Took different denominations from my checking account
Preferred solution: Full refund
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Verified Reviewer |
Longmont, Colorado
Zero Integrity
I put my account in "freeze" mode because I haven't used it in months. I was still charged 120 dollars in the last two months and only now told the "freeze" option is only good for 3 months, which was NEVER mentioned when I initially froze the membership.
I spoke to "Jessica" at the corporate Denver office, who informed me she would not be refunding any of my money, despite what I was or wasn't told by employees at the local salon about the freeze status fees, and she also refused to connect me to her supervisor.
This is atrocious customer service. Zero integrity will eventually be the ruin of this company.
Preferred solution: Full refund
Oklahoma City, Oklahoma
Billing
Oklahoma City, Oklahoma
Billinh
User's recommendation: Just you checking account number
Longmont, Colorado
Cancel membership
- You can tan
- Getting your money back
Preferred solution: Full refund
User's recommendation: Don’t tan here!!! contract locks you in and customer service is horrible
Deception
This company is very deceiving . I went for a special they had tanning for a month for just a dollar or upgrade your subscription to better beds and more days for just a dollar so I wanted the one month one dollar.
I even saved that email promotion they had sent me. The lady at the counter was set on me doing more and wanted me to buy the lotions so I had to explain to her that I really couldnt afford it right now and I even went as far as to explain why. So no yearly subscription no lotions just a dollar deal thats all I wanted thats what I paid for and thats what I thought I had accomplished .
Four days later I discovered they took $60 from my account and when I called they had told me I had signed a year subscription and they would not give me a refund. I never signed a contract I was never even given a contract the only thing I signed was for payment .
Cross Plains, Wisconsin
Ina balance due on my account?fo on Balance due on my account...
Aurora, Colorado
Still being charge for subscription I canceled
- Miscommunication
- Getting your money back
- Not helpful
Preferred solution: Apology
Charged after freezing account
Preferred solution: Full refund
Credit- money back
- Getting your money back
- Not helpful
Preferred solution: Full refund
Saint Paul, Minnesota
Confused cancellation process
Employee lacked knowledge
East Canadian, Oklahoma
Computer Down
Preferred solution: Full refund
THEY STEAL YOUR MONEY!!!
Preferred solution: Full refund
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